Operations Support Manager

Job Description

Job Title: Operations Support Manager - ENGIE Retail. Location: Freshwater Place offices, Southbank (Hybrid). As the Operations Support Manager at ENGIE Retail, you'll oversee a small team supporting our business operations. Reporting to the Head of Business Operations, you’ll manage day-to-day operations, support strategic initiatives, and ensure smooth system and data flow between channel partners.

Responsibilities:

  • Manage & prioritize work for the Operations Support Team  
  • Govern the operational resilience framework  
  • Coordinate price changes & new offer launches with channel partners  
  • Troubleshoot system and data flow issues  
  • Drive continuous process improvements  
  • Support financial, contract management & business reporting

About You:

  • Strong stakeholder management & leadership skills  
  • Experience in regulated commercial environments  
  • Passion for team engagement, coaching, & process improvement  
  • Analytical mindset & sound business acumen

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JOB TYPE

Full-Time

COMPENSATION

$85k +

KEYWORDS

Technical Support

Procurement

Finance

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